Privacy Policy

This privacy policy will explain how Ignite Vehicle Services Ltd uses the personal data we collect from you when you use our website.

Ignite Vehicle Services Ltd collects the following data:

• Personal identification information (Name, email address, phone number, job title etc.)

How do we collect your data?

You directly provide Ignite Vehicle Services Ltd with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

Ignite Vehicle Services Ltd may also receive your data indirectly from the following sources.

How will we use your data?

Ignite Vehicle Services Ltd collects your data so that we can:

• Process your order, manage your account.
• Email you with special offers on other products and services we think you might like.

If you agree, Ignite Vehicle Services Ltd will share your data with our partner companies so that they may offer you their products and services.

When Ignite Vehicle Services Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Ignite Vehicle Services Ltd securely stores your data at our premises in a secure room on a password protected device.

Ignite Vehicle Services Ltd will keep your personal details for two years. Once this time period has expired, we will delete your data.

Marketing

Ignite Vehicle Services Ltd would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Ignite Vehicle Services Ltd from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Ignite Vehicle Services Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access

You have the right to request Ignite Vehicle Services Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification

You have the right to request that Ignite Vehicle Services Ltd correct any information you believe is inaccurate. You also have the right to request Ignite Vehicle Services Ltd to complete information you believe is incomplete.

The right to erasure

You have the right to request that Ignite Vehicle Services Ltd erase your personal data, under certain conditions.

The right to restrict processing

You have the right to request that Ignite Vehicle Services Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing

You have the right to object to Ignite Vehicle Services Ltd processing of your personal data, under certain conditions.

The right to data portability

You have the right to request that Ignite Vehicle Services Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: paul@ignitevehicles.co.uk

Call us at: 07375 045793

Or write to us c/o:

1 Cabot House, Compass Point Business Park, Stocks Bridge Way, St. Ives, Cambridgeshire, England, PE27 5JL

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Ignite Vehicle Services Ltd uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality

Ignite Vehicle Services Ltd uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising

Ignite Vehicle Services Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Ignite Vehicle Services Ltd sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Ignite Vehicle Services Ltd website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Ignite Vehicle Services Ltd keeps its privacy policy under regular review and places any updates on this web page.

This privacy policy was last updated on 9^th March 2024.

How to contact us

If you have any questions about Ignite Vehicle Services Ltd’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us:

paul@ignitevehicles.co.uk

Call us:

07375 045793

Or write to us c/o:

1 Cabot House, Compass Point Business Park, Stocks Bridge Way, St. Ives, Cambridgeshire, England, PE27 5JL

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Ignite Vehicle Services Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Email

icocasework@ico.org.uk